What is a Shipping Policy
Having a Shipping Policy is important for managing expectations of your customers because:
- It lets them know how much they can expect to pay for shipping
- And how long of a wait they can expect when it comes to receiving their goods
It also makes them aware of different options that are available.
While this kind of policy isn’t required by law, it’s definitely recommended by e-commerce best practices.
If it takes too long for a customer to figure out how much you charge for shipping and generally how long an item will take to arrive, the customer will probably buy elsewhere and you’ll be losing business.
Providing an easily accessible and informative information on your policies can help you gain and retain customers.